Shift Leader: Flavor & Guest Experience Champion

Wingstop; Skyview (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Wingstop in Skyview, Alabama is seeking a Shift Leader to supervise the operations of a shift, ensuring food safety, preparation, cleanliness, and brand standards are maintained. You may work as a cashier or cook while guiding the team. Exceptional customer service and leadership are essential.

The role focuses on maintaining a guest-friendly environment, enforcing Wingstop policies, and supporting a fast-paced, high-quality service experience for every guest.

Responsibilities

• Performs all tasks and responsibilities of a Wingstop crew member.
• Ensure that each Guest receives outstanding service by providing a Guest-friendly environment.
• Trains newer or less experienced crew members in their tasks and responsibilities.
• Practices inventory control standards.
• Open and/or close the Restaurant and meet required work hours.
• Manage and motivate the crew members.
• Assemble and package orders according to the Wingstop standard.
• Resolve customer issues with efficiency and a good attitude.
• Ensure that each guest has a positive, long-lasting impression of the Wingstop experience.

Skills

Leadership

Customer service

Staff supervision

Cashier

Job description

Wingstop in Skyview, Alabama is seeking a Shift Leader to supervise the operations of a shift, ensuring food safety, preparation, cleanliness, and brand standards are maintained. You may work as a cashier or cook while guiding the team. Exceptional customer service and leadership are essential.

The role focuses on maintaining a guest-friendly environment, enforcing Wingstop policies, and supporting a fast-paced, high-quality service experience for every guest.