Shift Leader - Flexible Schedule & Guest-Experience Captain

Firehouse Subs; Town of Lodi (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly rate + tips

Medical, Dental, Vision for full-time

401K after 1 year

Flexible schedule

Employee discount

Other

Job summary

Firehouse Subs is seeking a Shift Leader to manage restaurant operations on assigned shifts. This role supports the General Manager and leads a team to deliver excellent guest service while ensuring compliance and profitability.

Both part-time and full-time positions are available, with a focus on maintaining high standards and positive team culture. This role requires standing, lifting up to 50 lbs, and working in temp-controlled areas across shifts.

Qualifications

• Computer skills including some Microsoft software and register skills.
• Ability to stand, bend, reach and scoop through-out assigned shifts.
• Ability to be mobile in walk-in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• Reports to: General Manager and supports store operations during shifts.
• Deploy team members and delegate tasks to complete daily systems and procedures with integrity.
• Ensure compliance with local, state, and federal regulations for health, wage, and employment practices.
• Enforce Firehouse Subs policies and procedures and drive profitability through proper cost controls.
• Provide leadership to the restaurant team to maintain guest service, quality and cleanliness.
• Participate in interviewing, hiring, training and discipline under GM guidance.

Skills

Microsoft software

Register skills

Job description

Firehouse Subs is seeking a Shift Leader to manage restaurant operations on assigned shifts. This role supports the General Manager and leads a team to deliver excellent guest service while ensuring compliance and profitability.

Both part-time and full-time positions are available, with a focus on maintaining high standards and positive team culture. This role requires standing, lifting up to 50 lbs, and working in temp-controlled areas across shifts.