Shift Leader: Flexible Schedule, Tips & Team Lead

Firehouse Subs - NC SC; Mooresville (NC); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Flexible schedule

Employee discount

Tips

401K after 1 year

Job summary

Firehouse Subs is seeking a Shift Leader to support store operations during scheduled shifts and act as the face of the brand for customers. This role can be part-time or full-time, with opportunities to contribute to guest satisfaction, training, and daily procedures under the guidance of the General Manager.

The Shift Leader will deploy team members, enforce company policies, and ensure compliance with health and safety regulations while driving profitability and a positive dining experience.

Qualifications

• Computer skills including some Microsoft software and register skills.
• Ability to stand, bend, reach and scoop through-out assigned shifts.
• Ability to be mobile in walk-in freezer/cooler with temperatures ranging from 40° F to -10° F

Responsibilities

• Reports to: General Manager.
• Fully accountable for the profitable operation of a specific shift designated by the GM.
• Ensure the restaurant complies with health, wage, age, and employment regulations.
• Enforce Firehouse Subs Policies and Procedures.
• Help manage food cost, labor, controllables, utilities and sales growth.
• Provide leadership to the restaurant team to meet guest service, quality and cleanliness standards.
• Assist the GM with operations game plans and company initiatives.
• Participate in interviewing, hiring, training and disciplining staff.
• Communicate issues to the GM/Owner that may impact the business.
• Able to work on their feet for up to 13 hours and lift up to 50 lbs.
• Perform other duties assigned by GM/Owner.

Skills

Computer skills

POS/register skills

Physical stamina

Tools

Register software

Job description

Firehouse Subs is seeking a Shift Leader to support store operations during scheduled shifts and act as the face of the brand for customers. This role can be part-time or full-time, with opportunities to contribute to guest satisfaction, training, and daily procedures under the guidance of the General Manager.

The Shift Leader will deploy team members, enforce company policies, and ensure compliance with health and safety regulations while driving profitability and a positive dining experience.