Shift Leader: Lead, Train & Elevate Guest Service - Flexible Hours

Dunkin' Donuts; Rice Lake (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

Dunkin' Donuts is seeking a Shift Leader to guide team members, ensure fast, friendly service, and uphold brand standards at our Minnesota location. You will lead by example, assist with food preparation and cash handling, and help train crew members to deliver great guest experiences.

Ideal candidates bring leadership in food service or retail, strong communication, and a flexible schedule including mornings, weekends, and holidays. You must be at least 18 and eligible to work in the U.S.

Qualifications

• Experience in food service or retail is preferred.
• Excellent communication and customer service skills.
• Willingness to work early mornings, weekends, and holidays.
• Must be at least 18 years old and eligible to work in the U.S.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding Food Safety, Brand, and Network standards.
• Step in for the manager when needed, help make key decisions.

Skills

Leadership experience

Customer service

Communication skills

Multitasking

Flexible hours

English fluency

Job description

Dunkin' Donuts is seeking a Shift Leader to guide team members, ensure fast, friendly service, and uphold brand standards at our Minnesota location. You will lead by example, assist with food preparation and cash handling, and help train crew members to deliver great guest experiences.

Ideal candidates bring leadership in food service or retail, strong communication, and a flexible schedule including mornings, weekends, and holidays. You must be at least 18 and eligible to work in the U.S.