Shift Leader: Fast-Paced Team Captain with Growth Opportunities

Workstream; Mount Prospect (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health care

401k

Oral

Vision

ADD for Full-time Employees

Flexible Hours

Discounted Meals

Opportunity for promotions (based on绩)

Job summary

Jersey Mike's Subs in Geneva, IL seeks a Shift Leader to oversee in-store operations and lead by example with the assist of the AM/GM. You will greet customers, manage orders, and guide the team to meet Jersey Mike's standards in a fast-paced setting.

The role requires energy, reliability, and a customer-focused mindset, with flexible day/night shifts, weekends, and holidays. Physical stamina and a 18+ age requirement are part of the role.

Qualifications

• Energetic, hard-working, and ethical.
• Understand and adhere to all company policies and procedures.
• Commitment to learning.
• Strong desire to work as a Team Player.
• Flexibility to work day and night shifts, weekends, and holidays.
• Ability to stand for long hours in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.
• Ability to lift 40 pounds.
• Must be 18 years old or older.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing the required uniform and adhering to a corporate dress code.

Skills

Energetic

Hard-working

Ethical

Team Player

Job description

Jersey Mike's Subs in Geneva, IL seeks a Shift Leader to oversee in-store operations and lead by example with the assist of the AM/GM. You will greet customers, manage orders, and guide the team to meet Jersey Mike's standards in a fast-paced setting.

The role requires energy, reliability, and a customer-focused mindset, with flexible day/night shifts, weekends, and holidays. Physical stamina and a 18+ age requirement are part of the role.