Shift Leader: Lead a Fast-Paced Team & Deliver Top Subs

2127 Jersey Mike's Wadsworth; Wadsworth (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

Jersey Mike's Subs is seeking a dedicated Shift Leader to support the management team at our location in the United States. You will guide a small crew, ensure food quality, and uphold Jersey Mike's standards of service.

You are expected to coach staff, handle cash, participate in marketing initiatives, keep the store clean, and train team members across the four positions while maintaining a sense of urgency and exceptional customer service.

Qualifications

• Education: High school degree or equivalent.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Cash handling.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Building sales.
• Maintaining the cleanliness and proper sanitation practices in the establishment.
• Being certified in all four positions of the restaurant.
• Effective communication.
• Having a sense of urgency.

Skills

Leadership

Customer service

Food preparation

Communication

Education

High school diploma or equivalent

Job description

Jersey Mike's Subs is seeking a dedicated Shift Leader to support the management team at our location in the United States. You will guide a small crew, ensure food quality, and uphold Jersey Mike's standards of service.

You are expected to coach staff, handle cash, participate in marketing initiatives, keep the store clean, and train team members across the four positions while maintaining a sense of urgency and exceptional customer service.