Shift Leader — Fast-Paced Restaurant Team Lead

Potbelly Sandwich Works; Town of Brookfield (WI); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

401(k) with company match

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Commuter Benefit Program

Employee Assistance Program

Job summary

Potbelly Sandwich Works is seeking a Shift Leader in a fast-paced restaurant setting in the community. You will lead a team on shifts, ensure product quality and customer service, manage costs, and uphold safety standards while supporting daily operations.

Qualified candidates bring supervisory experience, a customer-first mindset, and food safety certification. The role offers competitive pay, benefits, and opportunities for growth in a nationwide brand.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail setting.
• Must meet state food safety requirements and obtain certification.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Lead team members on shifts and assign tasks with feedback.
• Enforce security and back-of-house standards.
• Count drawers and handle cash procedures accurately.
• Prepare quality finished products quickly and safely.
• Maintain health and safety standards across the operation.
• Restock food lines and manage supplies as needed.
• Handle customer concerns and resolve issues professionally.

Skills

Supervisory experience

Customer service

Food safety certification

Effective communication

Problem solving

Job description

Potbelly Sandwich Works is seeking a Shift Leader in a fast-paced restaurant setting in the community. You will lead a team on shifts, ensure product quality and customer service, manage costs, and uphold safety standards while supporting daily operations.

Qualified candidates bring supervisory experience, a customer-first mindset, and food safety certification. The role offers competitive pay, benefits, and opportunities for growth in a nationwide brand.