Shift Leader: Energize Teams, Delight Guests

Bagel Brands; Southern Pines (NC); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Caribou Coffee is seeking a Shift Leader to oversee daily store operations in collaboration with the GM/AGM. You will ensure teams understand goals, standards, and guest connections, while driving quality and brand values during the shift.

The role emphasizes coaching, training, and ownership of the shift, with responsibilities ranging from product knowledge to inventory and deposits, all while maintaining a positive community atmosphere.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience
• Ability to work early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age

Responsabilités

• Lead shifts with a focus on team engagement and guest satisfaction
• Coach and develop team members on SOPs and guest service
• Manage daily store operations, inventory, deposits and orders

Connaissances

Leadership

Team management

Customer service

Formation

High school diploma or GED

Description du poste

Caribou Coffee is seeking a Shift Leader to oversee daily store operations in collaboration with the GM/AGM. You will ensure teams understand goals, standards, and guest connections, while driving quality and brand values during the shift.

The role emphasizes coaching, training, and ownership of the shift, with responsibilities ranging from product knowledge to inventory and deposits, all while maintaining a positive community atmosphere.