Shift Leader: Inspire Team, Elevate Guest Experience

Coffee & Bagel Brands; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee is seeking a Shift Leader to guide the team and run daily operations with the General Manager. You will ensure brand standards, store cleanliness, and guest engagement during shifts, while coaching teammates on product knowledge and promotions.

The role requires reliable availability, leadership experience, and a focus on delivering excellent customer service in a fast-paced cafe environment.

Qualifications

• At least 6 months of experience in a leadership role or trained to take on Shift Leader responsibilities.
• Willingness to work varied days and shifts as business needs change.

Responsibilities

• Lead shifts to ensure brand standards, product quality, and guest connections.
• Coach and train team members on responsibilities and promotions.
• Handle administrative tasks such as deposits, inventory, and orders.
• Maintain a clean, safe, and inviting coffeehouse environment.

Skills

Leadership

Shift management

Customer service

Communication

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader to guide the team and run daily operations with the General Manager. You will ensure brand standards, store cleanliness, and guest engagement during shifts, while coaching teammates on product knowledge and promotions.

The role requires reliable availability, leadership experience, and a focus on delivering excellent customer service in a fast-paced cafe environment.