Shift Leader: Energize Team & Deliver Guest-First Service

Campero USA Corp.; Rogers (AR); On-site; USD 18,000 - 26,000; Full time

Job summary

Campero USA Corp. is seeking a Shift Manager in Rogers, AR. You will plan shift duties, lead the crew, and assist the General Manager to deliver exceptional customer experiences. You will train staff, ensure procedures are followed, and maintain sanitation and safety standards across all kitchen and dining areas.

The role emphasizes guest satisfaction, teamwork, and a proactive leadership style, with flexibility to work nights, weekends, and holidays. Fluency in English and Spanish is preferred.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of experience in similar roles or with customer experience.
• Fluent in English & Spanish.
• Ability to lift and push 50 lbs and stand for long periods.
• Food safety knowledge (ServSafe preferred).

Responsibilities

• Plan duties and responsibilities for each shift.
• Verify compliance of procedures and protocols.
• Resolve problems as they arise in operations.
• Assist the General Manager.
• Coach and lead a team with minimal supervision.
• Involve in training of employees.
• Maintain a positive, energetic teamwork environment.
• Ensure customer satisfaction and address complaints.
• Support continuous improvement of processes.
• Open and close restaurant.
• Assist with inventory and staffing needs.
• Manage controllables and labor.
• Maintain sanitation, health, and safety standards.

Skills

Leadership

Guest focus

Bilingual English/Spanish

Computer skills

Interpersonal communication

Attention to detail

Team leadership

Flexibility

Education

High School Diploma

Job description

Campero USA Corp. is seeking a Shift Manager in Rogers, AR. You will plan shift duties, lead the crew, and assist the General Manager to deliver exceptional customer experiences. You will train staff, ensure procedures are followed, and maintain sanitation and safety standards across all kitchen and dining areas.

The role emphasizes guest satisfaction, teamwork, and a proactive leadership style, with flexibility to work nights, weekends, and holidays. Fluency in English and Spanish is preferred.