Shift Leader: Elevate Team Performance & Guest Experience

Anchor Point Management Group; Eastvale (CA); On-site; USD 26,174 - 31,684; Full time

Job summary

Anchor Point Management Group is seeking a qualified individual for a leadership role to support management and ensure exceptional service during peak times. Responsibilities include team coaching, managing restaurant operations, and ensuring guest satisfaction.

The ideal candidate will possess strong leadership skills, relevant certifications, and a commitment to delivering high-quality service. Experience in restaurant management is preferred. This position offers an opportunity to thrive in a dynamic environment.

Qualifications

• Minimum 21 years of age required.
• Certification as a Wing Certified Trainer in one hourly position.
• Completion of Shift Leader certification.

Responsibilities

• Ensure table visits are performed and Guest issues resolved.
• Lead and coach Team Member performance.
• Monitor food quality, labor, and safety throughout the shift.

Skills

Leadership and facilitation abilities

Knowledgeable in all functional areas of restaurant operations

Superior verbal communication skills

Ability to resolve Guest issues

Knowledge of RAS procedures

Education

Minimum 21 years of age

Certification as a Wing Certified Trainer

Completion of Shift Leader certification

Job description

Anchor Point Management Group is seeking a qualified individual for a leadership role to support management and ensure exceptional service during peak times. Responsibilities include team coaching, managing restaurant operations, and ensuring guest satisfaction.

The ideal candidate will possess strong leadership skills, relevant certifications, and a commitment to delivering high-quality service. Experience in restaurant management is preferred. This position offers an opportunity to thrive in a dynamic environment.