Shift Lead - Elevate Team Performance & Guest Experience

Anchor Point Management Group; Salem (OR); On-site; USD 20,732 - 28,929; Part time

Job summary

Anchor Point Management Group, based in Salem, OR, is seeking a dedicated person to support the management team with operational tasks. The role involves overseeing all table visits, ensuring guest satisfaction and coaching team members effectively.

Applicants must be a minimum of 21 years old and hold relevant certifications. The position requires at least basic mathematical skills and the ability to resolve guest issues, thus ensuring a top-notch dining experience.

Qualifications

• Minimum 21 years of age.
• Prior experience managing others is preferred.

Responsibilities

• Ensure that all guest issues are resolved throughout the shift.
• Lead and coach team member performance.
• Monitor food quality, labor, and safety.

Skills

Leadership and facilitation abilities

Knowledgeable in restaurant operations

Superior verbal communication

Ability to resolve guest issues

Conflict management skills

Education

Certification as a Wing Certified Trainer

Shift Leader certification

Job description

Anchor Point Management Group, based in Salem, OR, is seeking a dedicated person to support the management team with operational tasks. The role involves overseeing all table visits, ensuring guest satisfaction and coaching team members effectively.

Applicants must be a minimum of 21 years old and hold relevant certifications. The position requires at least basic mathematical skills and the ability to resolve guest issues, thus ensuring a top-notch dining experience.