Shift Leader - Guest Experience & Team Coach

Anchor Point Management Group; Indianapolis (IN); On-site; USD 20,664 - 28,929; Full time

Job summary

Anchor Point Management Group seeks a restaurant leader to enhance service and management coverage during peak times in Indianapolis. Primary responsibilities include ensuring Guest satisfaction through 100% table visits, coaching team members, and monitoring food safety and quality.

Candidates must be at least 21 years old, with leadership experience and knowledge of restaurant operations. Join a dynamic team where you can thrive and develop your skills in a supportive environment.

Qualifications

• Minimum 21 years of age.
• Knowledge of proper sanitation, food safety, and security procedures.
• Ability to resolve Guest issues.

Responsibilities

• Ensure 100% table visits and resolve Guest issues.
• Lead and coach Team Member performance.
• Monitor food quality and safety.

Skills

Leadership and facilitation abilities

Superb verbal communication

Knowledge of restaurant operations

High degree of customer service

Conflict management skills

Education

Certification as a Wing Certified Trainer

Completion of Shift Leader certification

Job description

Anchor Point Management Group seeks a restaurant leader to enhance service and management coverage during peak times in Indianapolis. Primary responsibilities include ensuring Guest satisfaction through 100% table visits, coaching team members, and monitoring food safety and quality.

Candidates must be at least 21 years old, with leadership experience and knowledge of restaurant operations. Join a dynamic team where you can thrive and develop your skills in a supportive environment.