Shift Lead & Team Coach - Restaurant Operations

Anchor Point Management Group; Pasadena (CA); On-site; USD 26,174 - 28,929; Full time

Job summary

Anchor Point Management Group located in Pasadena, CA is seeking a Shift Leader to support the management team during peak periods. This role involves leading team performance, ensuring guest satisfaction, and managing restaurant operations.

Applicants should have leadership abilities, at least 21 years of age, and relevant certifications. The position offers competitive hourly pay based on experience, with a focus on creating a positive environment for team members and guests.

Qualifications

• Minimum 21 years of age.
• Knowledgeable of proper sanitation and food safety procedures.
• Ability to resolve guest issues.

Responsibilities

• Ensure 100% of table visits are performed.
• Lead and coach team members.
• Monitor guest and team member safety.
• Inspect credit cards and document shift highlights.

Skills

Leadership and facilitation abilities

Verbal communication and interpersonal skills

Basic mathematical skills

Conflict management skills

Customer service skills

Education

Certification as a Wing Certified Trainer

Shift leader certification

Job description

Anchor Point Management Group located in Pasadena, CA is seeking a Shift Leader to support the management team during peak periods. This role involves leading team performance, ensuring guest satisfaction, and managing restaurant operations.

Applicants should have leadership abilities, at least 21 years of age, and relevant certifications. The position offers competitive hourly pay based on experience, with a focus on creating a positive environment for team members and guests.