Restaurant Shift Lead — Service & Operations Leader

Anchor Point Management Group; Painesville (OH); On-site; USD 18,000 - 25,000; Full time

Job summary

Anchor Point Management Group is seeking a Shift Leader to oversee hourly operations, supervise the team, and ensure service excellence across all restaurant shifts. The role emphasizes safety, hospitality, cleanliness, accuracy, and teamwork in a fast-paced environment.

The ideal candidate has 6 months in a supervisory role, is 18+, can work flexible hours, and communicates clearly. This position offers hands-on leadership and potential growth within the company.

Qualifications

• Must be at least 18 years old.
• 6 months in shift management or supervisory role.
• Legal right to work in the United States.
• High school diploma or GED preferred.
• Strong reading and math skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers and take orders accurately.
• Operate cash register and process payments.
• Maintain cleanliness and sanitation.
• Coach and supervise team during shifts.
• Assist with opening and closing tasks.

Skills

Customer service

Communication skills

Time management

Problem solving

Hygiene

Reliability

Flexible schedule

Basic math

Reading skills

Teamwork

Education

High school diploma or GED

Job description

Anchor Point Management Group is seeking a Shift Leader to oversee hourly operations, supervise the team, and ensure service excellence across all restaurant shifts. The role emphasizes safety, hospitality, cleanliness, accuracy, and teamwork in a fast-paced environment.

The ideal candidate has 6 months in a supervisory role, is 18+, can work flexible hours, and communicates clearly. This position offers hands-on leadership and potential growth within the company.