Shift Leader: Elevate Service, Lead Team, Open/Close

MINISO; Pflugerville (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

MINISO USA in Pflugerville, TX is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering outstanding customer service.

This role covers cashiering, opening and closing, merchandising, cash handling, shipments, and promoting the store’s membership program to foster customer loyalty.

You will lead by example, work in a fast-paced environment, and help create a fun, energetic atmosphere that supports sales and KPI goals.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1+ years of experience in a keyholder, supervisor, or shift leader role in retail.

Responsibilities

• Lead by example to drive sales and exceed customer expectations.
• Assist the store manager in training and developing sales associates.
• Support daily operations: replenishment, fronting, maintenance, cash handling, merchandising.
• Open and close the store, ensuring cleanliness and safety compliance.
• Promote the store’s membership program to foster loyalty.
• Process sales transactions accurately with POS systems.
• Participate in promotions and sales events.

Skills

Leadership

Customer service

Communication

POS systems

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Job description

MINISO USA in Pflugerville, TX is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering outstanding customer service.

This role covers cashiering, opening and closing, merchandising, cash handling, shipments, and promoting the store’s membership program to foster customer loyalty.

You will lead by example, work in a fast-paced environment, and help create a fun, energetic atmosphere that supports sales and KPI goals.