Shift Leader: Elevate Quality, Service & Profitability

Papa John's International; Boiling Springs (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality pizzas and customer service that drive restaurant profitability.

You will manage operations, execute company policies, ensure compliance with laws, monitor food safety, inventory, and costs, and coach team members during peak hours. The role values teamwork, adaptability and alignment with our brand standards in a fast-paced environment.

Responsibilities

• Adheres to guidelines and procedures for each station, including dough management, portioning, and quality control.
• Contributes to achieving product goals and meets customer needs while following company policies.
• Demonstrates core values, maintains a positive attitude, and works well with others.
• Ensures adequate shift coverage and maintains product quality, service, and cleanliness.
• Supports profit goals by managing inventory, cash handling, and cost controls.

Job description

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality pizzas and customer service that drive restaurant profitability.

You will manage operations, execute company policies, ensure compliance with laws, monitor food safety, inventory, and costs, and coach team members during peak hours. The role values teamwork, adaptability and alignment with our brand standards in a fast-paced environment.