Shift Lead: Elevate Quality, Service & Profit

Papa John's International; Murfreesboro (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Papa John’s International is seeking a Shift Leader to supervise shifts and areas, ensuring high quality pizzas and customer service while supporting restaurant profitability. You will manage daily operations, adhere to company policies, and compliance with laws to run a successful restaurant.

As shift leader you will lead a team through busy periods, ensuring accuracy, speed and guest satisfaction, including MCE readiness, food/labor costs and restaurant cleanliness, while following

Qualifications

Responsibilities

• Adheres to station guidelines including dough management, accuracy and portioning; maintains product holding times.
• Contributes to achieving product goals; meets customer needs; follows TM handbook on image, attendance, safety and security.
• Demonstrates Core Values, maintains a positive attitude, works well with others, remains flexible.
• Ensures adequate shift coverage; provides feedback; maintains quality, service, costs, cleanliness; follows shift-management policies.
• Supports profit goals with FOCUS system; executes cash management; assists inventory management to minimize loss.

Job description

Papa John’s International is seeking a Shift Leader to supervise shifts and areas, ensuring high quality pizzas and customer service while supporting restaurant profitability. You will manage daily operations, adhere to company policies, and compliance with laws to run a successful restaurant.

As shift leader you will lead a team through busy periods, ensuring accuracy, speed and guest satisfaction, including MCE readiness, food/labor costs and restaurant cleanliness, while following