Shift Leader - Pizza Ops, Quality & Profit Focus

Papa John's International; Mount Juliet (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

Papa John’s International is seeking a Shift Leader to supervise shifts and work areas in a Papa John’s restaurant to ensure high quality products and customer service, supporting restaurant profitability and adherence to company policies and systems.

Placing emphasis on teamwork, a positive attitude, and flexibility, you will ensure adequate shift coverage, reinforce food safety, manage inventory, and assist in cash handling and cost controls.

Responsibilities

• Adheres to station guidelines and performs assigned duties such as dough management and portioning.
• Maintains product quality and customer service while controlling costs.
• Supports shift coverage and provides immediate feedback to resolve issues.
• Upholds company policies, safety, and security as outlined in TM handbook.
• Assists in inventory management and cash handling using company systems.

Skills

Leadership

Teamwork

Customer service

Adaptability

Job description

Papa John’s International is seeking a Shift Leader to supervise shifts and work areas in a Papa John’s restaurant to ensure high quality products and customer service, supporting restaurant profitability and adherence to company policies and systems.

Placing emphasis on teamwork, a positive attitude, and flexibility, you will ensure adequate shift coverage, reinforce food safety, manage inventory, and assist in cash handling and cost controls.