Shift Leader: Lead Quality, Service & Profit

Papa John's International; Shepherdsville (KY); On-site; USD 30,000 - 38,000; Full time

Job summary

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and outstanding customer service. You will help drive restaurant profitability by enforcing company policies and systems, while ensuring compliance with laws and ethical practices.

Responsibilities include shift coverage, feedback to address issues, maintaining product quality and service standards, and assisting with inventory and cost controls to meet targets.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Successful and stable employment history.
• Must be 18 years of age or older.
• Able to work long hours (32+ hours), including nights and weekends.
• Ability to perform the duties of all positions in the restaurant.

Responsibilities

• Adheres to guidelines and operates stations with dough management and portioning.
• Contributes to product goals and meets customer needs while following policy handbooks.
• Exemplifies core values; maintains positive attitude and teamwork.
• Ensures adequate shift coverage and maintains quality, service, and cleanliness.
• Contributes to profit goals via cost control and inventory management using company systems.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and outstanding customer service. You will help drive restaurant profitability by enforcing company policies and systems, while ensuring compliance with laws and ethical practices.

Responsibilities include shift coverage, feedback to address issues, maintaining product quality and service standards, and assisting with inventory and cost controls to meet targets.