Shift Leader: Elevate Guest Experience & Team Performance

Dunkin'; Kennedy (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' in Kennedy, AL is seeking a Shift Leader to coach Crew Members during each shift, ensuring operational Brand standards and a great guest experience.

You will set goals, assign tasks, motivate the team, provide timely feedback, and help maintain safety and quality while driving sales. The ideal candidate has restaurant or supervisory experience, fluent English, basic computer skills, and a high school diploma or equivalent.

Qualifications

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• At least 18 years of age (where applicable).
• High School diploma or equivalent, preferred.

Responsibilities

• Provide coaching and feedback to crew members.
• Communicate shift priorities, goals and results with team members.
• Support the training of crew members as requested.
• Ensure Brand standards, recipes, and systems are executed.
• Maintain a safe, secure, and healthy work environment by following safety and sanitation guidelines.

Skills

Fluent in English

Restaurant experience

Supervisory experience

Math skills

Writing skills

Basic computer skills

Age 18+

HS diploma preferred

Education

High School diploma or equivalent

Job description

Dunkin' in Kennedy, AL is seeking a Shift Leader to coach Crew Members during each shift, ensuring operational Brand standards and a great guest experience.

You will set goals, assign tasks, motivate the team, provide timely feedback, and help maintain safety and quality while driving sales. The ideal candidate has restaurant or supervisory experience, fluent English, basic computer skills, and a high school diploma or equivalent.