Shift Leader - Elevate Guest Experience & Store Ops

UDF; Independence (KY); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to support daily store operations and guest service during assigned shifts. The candidate will ensure the Hi Five Guest Experience, manage food prep for DipSide items, and supervise cash handling and POS transactions.

The role requires compliance with alcohol and tobacco sales regulations, teamwork with on-duty staff, and adherence to company policies and safety standards.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests warmly and ensure store readiness at all times.
• Prepare DipSide items and sundaes; operate the dip cabinet and serve ice cream/yogurt-based treats.
• Efficiently operate the POS system and gas console, register transactions, handle payments and coupons.

Skills

Customer service

English communication

POS operation

Cash handling

Retail knowledge

Tools

POS terminal

Gas console

Price book

Job description

United Dairy Farmers is seeking a Shift Leader to support daily store operations and guest service during assigned shifts. The candidate will ensure the Hi Five Guest Experience, manage food prep for DipSide items, and supervise cash handling and POS transactions.

The role requires compliance with alcohol and tobacco sales regulations, teamwork with on-duty staff, and adherence to company policies and safety standards.