Shift Leader: Elevate Guest Experience & Store Ops

United Dairy Farmers; Englewood (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers seeks a Shift Leader to uphold the Hi Five Guest Experience and supervise store operations during assigned shifts. You will greet guests, ensure the store is prepared, and assist with service needs throughout your shift.

The role requires operating the POS system and gas console, handling cash, and maintaining safety standards. Strong English communication and physical ability to lift are essential in this full-time position.

Qualifications

• Must be legally qualified to conduct alcohol and tobacco sales.
• Excellent guest service and communication with customers in English.
• Experience operating POS and gas console is required.

Responsibilities

• Provide the Hi Five Guest Experience to guests.
• Prepare shakes, sundaes, and other dipside items.
• Operate POS and gas console and handle transactions accurately.
• Stock shelves and maintain clean, organized displays and equipment.
• Monitor safety, cash control, and store security procedures.
• Maintain maintenance of store, equipment, and refrigeration temperatures.
• Accurately complete time records and required documents.
• Perform other duties as assigned by management.

Skills

Customer service

POS operations

Cash handling

Arithmetic

Tools

POS terminal

Job description

United Dairy Farmers seeks a Shift Leader to uphold the Hi Five Guest Experience and supervise store operations during assigned shifts. You will greet guests, ensure the store is prepared, and assist with service needs throughout your shift.

The role requires operating the POS system and gas console, handling cash, and maintaining safety standards. Strong English communication and physical ability to lift are essential in this full-time position.