Shift Leader: Elevate Customer Care & Store Ops

CVS Health; Porterville (CA); On-site; USD 26,000 - 38,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to lead store staff and support the CVS Store Management team in delivering excellent customer service and smooth store operations. When managers are unavailable, you will oversee opening/closing procedures and drive daily performance.

Responsibilities include supervising staff, assisting customers, maintaining product displays, and ensuring confidentiality and safety standards.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, to work overtime as needed and respond to urgent store issues

Responsibilities

• Lead the store staff when no manager is onsite and ensure opening/closing procedures are completed.
• Assist customers with questions, problems and complaints while promoting CVS customer service culture.
• Price merchandise, stock shelves, and manage displays per promotional plans and POGs

Skills

Analytical skills

Communication skills

Supervision skills

Flexible schedule

Education

High school diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to lead store staff and support the CVS Store Management team in delivering excellent customer service and smooth store operations. When managers are unavailable, you will oversee opening/closing procedures and drive daily performance.

Responsibilities include supervising staff, assisting customers, maintaining product displays, and ensuring confidentiality and safety standards.