Shift Leader: Store Ops & Customer Experience

CVS Health; Laurel (MD); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team, drive store execution, and build customer loyalty through excellent service. You will lead staff in the absence of a manager, oversee opening/closing procedures, and ensure daily operations run smoothly.

The role requires strong deductive reasoning, communication, and supervisory skills, with a flexible schedule including potential overnight and weekend shifts.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities.
• Flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store staff when management is unavailable and ensure store operations run smoothly.
• Communicate information effectively with management and crew.
• Assist customers and resolve questions or complaints to promote CVS customer service.
• Merchandise, price, stock, and reset departments according to planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Overtime

Weekend shifts

Education

High School Diploma or Equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team, drive store execution, and build customer loyalty through excellent service. You will lead staff in the absence of a manager, oversee opening/closing procedures, and ensure daily operations run smoothly.

The role requires strong deductive reasoning, communication, and supervisory skills, with a flexible schedule including potential overnight and weekend shifts.