Shift Leader: Drive Service, Quality & Profit

Papa John's Pizza; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Job summary

Papa John’s Pizza is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and superior customer service. The role involves managing operations, complying with policies, and helping drive restaurant profitability.

Ideal candidates have a high school diploma or GED, Serv-Safe certification, and prior shift-lead experience. Strong cash management and organizational skills are essential for success in this role.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Skills: Cash management; planning and organization; effective communication

Responsibilities

• Supervises shifts and work areas to ensure quality products and customer service.
• Ensure compliance with company policies, procedures, and systems.
• Manage operations including adherence to laws and ethical business practices.
• Contribute to profitability by managing costs and optimizing shift performance.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Job description

Papa John’s Pizza is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and superior customer service. The role involves managing operations, complying with policies, and helping drive restaurant profitability.

Ideal candidates have a high school diploma or GED, Serv-Safe certification, and prior shift-lead experience. Strong cash management and organizational skills are essential for success in this role.