Shift Leader - Drive Quality, Service & Profit

Papa John's USA, Inc.; Braselton (GA); On-site; USD 31,000 - 45,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and ensure high-quality products and customer service. The role involves managing operations, adhering to company policies, and supporting profitability through effective shift management.

The candidate should have a High School diploma or GED, prior shift lead experience, and the ability to work long hours including nights and weekends. Serious applicants only, with a strong focus on teamwork and safety.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours) including nights and weekends.
• Ability to perform job duties of all restaurant positions.
• Planning, prioritization and effective communication are essential.

Responsibilities

• Oversee shifts and work areas to ensure high quality products and customer service.
• Ensure compliance with company policies, procedures, programs and systems.
• Manage shift coverage and cash management duties.
• Assist in inventory management to minimize loss.
• Maintain product quality, customer service and cleanliness within standards.

Skills

Shift leadership

Customer service

Cash handling

Inventory management

Teamwork

Education

High School diploma or GED

Job description

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and ensure high-quality products and customer service. The role involves managing operations, adhering to company policies, and supporting profitability through effective shift management.

The candidate should have a High School diploma or GED, prior shift lead experience, and the ability to work long hours including nights and weekends. Serious applicants only, with a strong focus on teamwork and safety.