Shift Leader: Lead Shifts, Ensure Quality & Service

Papa John's USA, Inc.; Pace (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and customer service while driving restaurant profitability. The role includes managing operations, implementing company policies, and complying with federal, state, and local laws and ethical practices.

Ideal candidates will have a high school diploma or GED, Serv-Safe certification preferred, and prior shift-lead experience in a restaurant.

Qualifications

• High school diploma or GED preferred.
• Serv-Safe or Local/State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.

Responsibilities

• Oversee shifts and work areas to ensure quality products and customer service.
• Ensure compliance with company policies, procedures, programs and systems.
• Maintain control of operations including cash handling, inventory, and labor costs.

Skills

Leadership

Customer service

Communication

Planning & Prioritization

Education

High School diploma or GED

Serv-Safe Certification (state/local)

Job description

Papa John’s is seeking a Shift Leader to supervise shifts and work areas, ensuring high-quality products and customer service while driving restaurant profitability. The role includes managing operations, implementing company policies, and complying with federal, state, and local laws and ethical practices.

Ideal candidates will have a high school diploma or GED, Serv-Safe certification preferred, and prior shift-lead experience in a restaurant.