Shift Leader - Customer Service & Store Ops

CVS Health Corporation; Hewlett (NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Retirement Savings

Wellness Programs

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through exceptional service. When managers are absent, this role leads staff and ensures opening/closing procedures are completed.

You'll supervise crew, handle customer questions, merchandise, price, stock shelves, and maintain a positive shopping experience while protecting confidentiality.

Qualifications

• Must have strong deductive reasoning and analytical skills.
• Excellent communication and supervision abilities.
• Ability to work a flexible schedule, including early mornings, overnights, and weekends.

Responsibilities

• Support CVS Store Management to drive store execution and performance.
• Lead store staff when managers are unavailable and ensure opening/closing procedures are completed.
• Assist customers and maintain a positive shopping experience; handle questions and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through exceptional service. When managers are absent, this role leads staff and ensures opening/closing procedures are completed.

You'll supervise crew, handle customer questions, merchandise, price, stock shelves, and maintain a positive shopping experience while protecting confidentiality.