Shift Leader: Store Ops & Customer Service

CVS Health Corporation; Richmond (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support store management and drive store execution. You will lead staff in the absence of a manager, ensure smooth operations, and oversee opening and closing procedures to maintain high standards.

The role emphasizes customer service, merchandise presentation, and teamwork, with a typical 40-hour weekly schedule and a competitive benefits package. Prior retail supervision is preferred.

Qualifications

• Deductive reasoning ability and analytical skills required.
• Advanced communication and supervision skills expected.
• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Lead store staff when no manager is onsite and ensure opening/closing procedures are completed.
• Provide excellent customer service and resolve customer questions, problems, and complaints.
• Price, stock, and present merchandise; manage displays and weekly promotions; ensure proper shelf maintenance.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to support store management and drive store execution. You will lead staff in the absence of a manager, ensure smooth operations, and oversee opening and closing procedures to maintain high standards.

The role emphasizes customer service, merchandise presentation, and teamwork, with a typical 40-hour weekly schedule and a competitive benefits package. Prior retail supervision is preferred.