Shift Leader: Coach a Top Team & Deliver Great Shifts

ZAX Zax LLC; Santee (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals off shift

Flexible schedule

Early access to pay

Opportunities to advance

Benefits recognition program

Employee referral program

401(k) with employer match

Medical, dental & vision insurance

Short/long-term disability

Employer-paid life insurance

Additional benefits for full-time team

Job summary

Zaxbys is seeking a Shift Leader to oversee shift operations, coaching and developing team members while ensuring exceptional guest service. You will manage tasks, monitor food quality and safety, and maintain a positive, high-performance culture.

Responsibilities include training staff, resolving guest concerns, and ensuring operations meet brand standards and safety guidelines. A flexible schedule and opportunities for advancement accompany this role.

Qualifications

• Must be 18 years or older.
• Reliable transportation.
• Flexible schedule including days, nights, weekends, and holidays.
• Leadership qualities and ability to coach a team.
• Strong interpersonal and verbal communication skills.

Responsibilities

• Manage shift to meet benchmarks for service, quality, and safety.
• Train and coach team members and communicate performance to GM.
• Prioritize guest and team member experience and resolve complaints kindly.
• Delegate tasks and supervise performance during a shift.
• Maintain compliance with company policies and procedures.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Time management

Training & coaching

Safety compliance

Job description

Zaxbys is seeking a Shift Leader to oversee shift operations, coaching and developing team members while ensuring exceptional guest service. You will manage tasks, monitor food quality and safety, and maintain a positive, high-performance culture.

Responsibilities include training staff, resolving guest concerns, and ensuring operations meet brand standards and safety guidelines. A flexible schedule and opportunities for advancement accompany this role.