Shift Leader — Inspire Teams & Elevate Guest Experience

Zaxbys; Simpsonville (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals on shift

50% off meals off shift

Flexible schedule

Early pay access

Career advancement opportunities

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Recognition program

Referral program

Job summary

Zaxbys is expanding and seeks a Shift Leader to manage products, processes, and people during shifts. You will oversee training, coaching, and alignment with standards, handling guest concerns and maintaining smooth operations.

As a leader, you’ll ensure safety, quality, and a positive team culture while meeting opening/closing tasks and inventory requirements. Strong interpersonal skills are essential for success.

Qualifications

• Leadership qualities and ability to supervise and coach a team.
• Strong communication skills and guest interaction.
• Ability to multi-task and manage time effectively.
• Problem-solving and decision-making aligned with company standards.

Responsibilities

• Create a culture of high performance and train team members to meet standards.
• Mentor, coach, and develop team members and relay performance concerns to the GM.
• Prioritize guest and team member experience and resolve complaints politely.

Skills

Leadership

Communication

Time management

Problem solving

Training and coaching

Customer service

Conflict resolution

Teamwork

Job description

Zaxbys is expanding and seeks a Shift Leader to manage products, processes, and people during shifts. You will oversee training, coaching, and alignment with standards, handling guest concerns and maintaining smooth operations.

As a leader, you’ll ensure safety, quality, and a positive team culture while meeting opening/closing tasks and inventory requirements. Strong interpersonal skills are essential for success.