Shift Leader - Bakery Operations & Guest Experience

Harri; Goleta (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Earlier closing hours

Casual work environment

Leadership development opportunities

Fun, supportive team culture

Impact on guests' celebrations

Job summary

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations during assigned shifts, support team members across all areas of the bakery, and help ensure every guest receives outstanding service while maintaining our high standards for quality, cleanliness, and teamwork.

You will coach and train staff, assist with opening and closing, monitor safety and inventory, and help maintain a positive, fast-paced environment that reflects the brand during peak times and celebrations.

Qualifications

• Leadership or supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to lead by example in a fast-paced environment.
• Excellent organizational and problem-solving abilities.
• Dependable, detail-oriented, and results-driven.
• Flexible availability, including weekends and holidays as needed.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences
• Oversee daily bakery operations and ensure smooth shift execution
• Provide coaching, training, and support to team members
• Assist with opening and closing procedures, cash handling, and daily reporting
• Ensure compliance with food safety, sanitation, and company standards
• Support guest service, cake decoration, frosting, and production activities as needed
• Address guest concerns professionally and resolve issues in a timely manner
• Monitor inventory levels and communicate operational needs to management
• Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand

Skills

Leadership

Customer service

Teamwork

Communication

Problem-solving

Job description

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations during assigned shifts, support team members across all areas of the bakery, and help ensure every guest receives outstanding service while maintaining our high standards for quality, cleanliness, and teamwork.

You will coach and train staff, assist with opening and closing, monitor safety and inventory, and help maintain a positive, fast-paced environment that reflects the brand during peak times and celebrations.