Shift Leader — Bakery Ops & Guest Experience

Harri; Redlands (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Earlier closing hours

Casual work environment

Leadership development

Advancement opportunities

Fun, supportive team culture

Job summary

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations during assigned shifts, supervise team members, and help ensure every guest receives outstanding service while upholding our high standards for quality, cleanliness, and teamwork.

You will oversee opening/closing procedures, cash handling, and daily reporting, while coaching staff and supporting production activities. Flexible scheduling and opportunities for growth are available in a supportive team environment.

Qualifications

• Experience leading teams in retail, restaurant, or food service environments.
• Strong customer service and communication skills.
• Able to lead by example in a fast-paced setting.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences.
• Oversee daily bakery operations and ensure smooth shift execution.
• Provide coaching, training, and support to team members.
• Assist with opening and closing procedures, cash handling, and daily reporting.
• Ensure compliance with food safety, sanitation, and company standards.
• Support guest service, cake decoration, frosting, and production activities as needed.
• Address guest concerns professionally and resolve issues in a timely manner.
• Monitor inventory levels and communicate operational needs to management.
• Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand.

Skills

Leadership

Supervisory

Customer service

Communication

Organizational skills

Problem-solving

Dependability

Job description

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations during assigned shifts, supervise team members, and help ensure every guest receives outstanding service while upholding our high standards for quality, cleanliness, and teamwork.

You will oversee opening/closing procedures, cash handling, and daily reporting, while coaching staff and supporting production activities. Flexible scheduling and opportunities for growth are available in a supportive team environment.