Shift Lead - Flexible Bakery Ops & Guest Experience

Carson Valley Plaza : NBC001322; Carson City (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Earlier closing hours

Casual work environment

Leadership development opportunities

Supportive team culture

Positive impact on celebrations

Job summary

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations during assigned shifts, coaching team members and ensuring guest experiences reflect our high standards for quality, cleanliness, and teamwork.

You'll oversee daily tasks, assist with opening/closing, and support cake decoration, frosting, and production activities while maintaining a positive, fast-paced environment. This role is on-site in a busy bakery.

Qualifications

• Previous leadership, supervisory, retail, restaurant, or food service experience preferred.
• Strong customer service and communication skills.
• Ability to lead by example in a fast-paced environment.
• Excellent organizational and problem-solving abilities.
• Dependable, detail-oriented, and results-driven.
• Flexible availability, including weekends and holidays as needed.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences
• Oversee daily bakery operations and ensure smooth shift execution
• Provide coaching, training, and support to team members
• Assist with opening and closing procedures, cash handling, and daily reporting
• Ensure compliance with food safety, sanitation, and company standards
• Support guest service, cake decoration, frosting, and production activities as needed
• Address guest concerns professionally and resolve issues in a timely manner
• Monitor inventory levels and communicate operational needs to management
• Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand

Skills

Leadership

Customer service

Communication

Team motivation

Problem solving

Flexibility

Job description

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations during assigned shifts, coaching team members and ensuring guest experiences reflect our high standards for quality, cleanliness, and teamwork.

You'll oversee daily tasks, assist with opening/closing, and support cake decoration, frosting, and production activities while maintaining a positive, fast-paced environment. This role is on-site in a busy bakery.