Shift Leader: 5-Star Service & Ops Coach

Taco-Bell; Kansas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group (DRG) is seeking a Shift Manager to oversee restaurant operations on duty, delivering exceptional customer service and motivating staff to meet high standards.

In this role you will act as MIC, ensure policy adherence, train potential leaders, and collaborate with senior leadership to achieve restaurant goals. Eligible applicants should be 18+, have restaurant leadership experience, and possess strong English communication skills.

Qualifications

• Must be 18 years or older.
• Preferred: restaurant experience with leadership across shifts.
• English reading, writing and speaking proficiency required.
• Ability to stand, walk, lift up to 50 pounds and pass background checks.

Responsibilities

• Provide 5-star service and ensure customer satisfaction.
• Lead, coach, and motivate team; verify duties are completed on time.
• Train and develop individuals aiming for leadership roles.
• Serve as Manager-in-Charge (MIC) and enforce company policies.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

Diversified Restaurant Group (DRG) is seeking a Shift Manager to oversee restaurant operations on duty, delivering exceptional customer service and motivating staff to meet high standards.

In this role you will act as MIC, ensure policy adherence, train potential leaders, and collaborate with senior leadership to achieve restaurant goals. Eligible applicants should be 18+, have restaurant leadership experience, and possess strong English communication skills.