Shift Lead: Store Ops & Customer Experience Champion

Walgreens; Stoneham (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking team members to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for the business day. You will assist with vendor deliveries, returns, refunds, and basic register duties.

The role emphasizes delivering a distinctive customer experience, greeting customers, and helping with products and services while maintaining store standards and compliance with policies.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and ensure systems start‑ups and cash handling.
• Register sales and handle price checks, voids, and refunds.
• Model and deliver a distinctive customer experience to patients and customers.
• Assist with inventory, displays, pricing, and store maintenance as needed.

Skills

Leadership experience

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking team members to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for the business day. You will assist with vendor deliveries, returns, refunds, and basic register duties.

The role emphasizes delivering a distinctive customer experience, greeting customers, and helping with products and services while maintaining store standards and compliance with policies.