Shift Lead - Store Ops & Customer Experience

Walgreens; Russell Springs (KY); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking team members to open and close the store in the absence of store management, handle required cash procedures, and ensure the floor and stock room are ready for the business day. You will also open the back door for deliveries and manage cash drops and refunds with accuracy.

The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing, and display maintenance while upholding company policies and standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Ability to handle cash, price changes, and store operations in manager's absence.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and system start-ups.
• Completes product returns, refunds, and cash drops, and maintains accurate register records.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking team members to open and close the store in the absence of store management, handle required cash procedures, and ensure the floor and stock room are ready for the business day. You will also open the back door for deliveries and manage cash drops and refunds with accuracy.

The role emphasizes delivering a distinctive customer experience and supporting store operations, pricing, and display maintenance while upholding company policies and standards.