Shift Lead: Customer Experience & Store Ops

Walgreens; San Jose (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Walgreens is seeking team members to open and close the store when management is unavailable, handling cash and ensuring the floor and stock room are ready for business. You will assist with deliveries and maintain accurate cash register records.

You will provide exceptional customer service, engage with customers, and support store displays, pricing, and promotions while maintaining a clean and organized store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash activities.
• Completes product returns, refunds, cash drops, and price verifications; maintains accurate cash register records.
• Engages customers to deliver a distinctive Walgreens experience and supports displaying pricing and promotions.

Skills

Leadership experience

English fluency

Store systems knowledge

Job description

Walgreens is seeking team members to open and close the store when management is unavailable, handling cash and ensuring the floor and stock room are ready for business. You will assist with deliveries and maintain accurate cash register records.

You will provide exceptional customer service, engage with customers, and support store displays, pricing, and promotions while maintaining a clean and organized store environment.