Shift Lead - Customer Experience & Store Operations

Walgreens; Gray (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store in the absence of store management, handling required systems start-ups, cash handling, and ensuring readiness for business. The role involves assisting customers, processing returns, and maintaining accurate pricing and inventory.

The position emphasizes delivering a distinctive customer experience, greeting customers, and helping with product questions while supporting backroom and floor operations throughout shifts.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including system start-ups and cash handling.
• Manage returns, refunds, cash drops, and provide change to cash registers.
• Deliver a distinctive customer experience by greeting customers and assisting with products and services.
• Communicate tasks and supervise team members when store management is not present.
• Help with pricing, displays, inventory accuracy, and backroom operations.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a capable team member to open and close the store in the absence of store management, handling required systems start-ups, cash handling, and ensuring readiness for business. The role involves assisting customers, processing returns, and maintaining accurate pricing and inventory.

The position emphasizes delivering a distinctive customer experience, greeting customers, and helping with product questions while supporting backroom and floor operations throughout shifts.