Shift Lead - Customer Experience & Store Operations

Walgreens; Milan (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for business. You will support deliveries at the back door and deliver a friendly, efficient customer experience across departments.

Responsibilities include assisting with inventory, price changes, and cashier duties while maintaining compliance with store policies and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Arrest and conviction records may be considered.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups and cash handling.
• Assist with vendor deliveries and backdoor access for deliveries.
• Provide excellent customer service and maintain a distinctive customer experience.
• Ensure accurate cash handling, refunds, and pricing tasks with proper signage.

Skills

Leadership

Retail key holder

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking team members to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for business. You will support deliveries at the back door and deliver a friendly, efficient customer experience across departments.

Responsibilities include assisting with inventory, price changes, and cashier duties while maintaining compliance with store policies and local regulations.