Shift Lead: Store Ops & Customer Experience

Walgreens; Mattoon (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Mattoon, IL is seeking a supervisor-like team member to help open/close the store when management isn’t present and to manage cash handling and basic bookkeeping tasks. You will assist with vendor deliveries, pricing, and inventory control while delivering friendly customer service.

The role requires at least one year in a supervisory or key-holder role, solid English communication, and ability to work with the POS system and cash registers. Equal opportunity employer.

Qualifications

• Minimum 1 year of leadership, supervisory, or key-holder experience.
• Fluent reading, writing and speaking English.
• Ability to operate store systems and cash handling duties.

Responsibilities

• Open and close the store in the absence of management when needed.
• Handle returns, refunds, cash drops, and cash register/accounting tasks.
• Provide a high level of customer service and assist customers on the floor.

Skills

Leadership

Retail experience

English fluency

Tools

POS system

Job description

Walgreens in Mattoon, IL is seeking a supervisor-like team member to help open/close the store when management isn’t present and to manage cash handling and basic bookkeeping tasks. You will assist with vendor deliveries, pricing, and inventory control while delivering friendly customer service.

The role requires at least one year in a supervisory or key-holder role, solid English communication, and ability to work with the POS system and cash registers. Equal opportunity employer.