Shift Lead – Elevate Customer Experience & Store Ops

Walgreens; New Trier Township (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Illinois is seeking a store associate with leadership experience to open/close the store in the absence of management and manage cash handling. You will engage customers, support inventory and pricing tasks, and ensure compliance with store policies and local regulations.

The role emphasizes delivering a distinctive customer experience while maintaining accurate records, aiding displays, and supporting pharmacy window operations as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and ensure readiness for business.
• Engage customers, resolve issues, and provide excellent service to support a positive experience.
• Maintain accurate store systems, inventory, pricing, and compliance with regulations.

Skills

Leadership experience

Retail experience

Customer service

English proficiency

Education

PTCB certification or pharmacy license (as required by state)

Job description

Walgreens in Illinois is seeking a store associate with leadership experience to open/close the store in the absence of management and manage cash handling. You will engage customers, support inventory and pricing tasks, and ensure compliance with store policies and local regulations.

The role emphasizes delivering a distinctive customer experience while maintaining accurate records, aiding displays, and supporting pharmacy window operations as needed.