Shift Lead - Store Ops & Customer Experience

Walgreens; Palos Park (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store team member to open/close in the absence of management, handle cash responsibilities, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries and maintain register accuracy while delivering excellent customer service.

The role requires leadership experience and English fluency, and may include pharmacy-related duties per state regulations. This is a full-time, on-site position in Palos Park, IL.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy licence as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Education

PTCB certification / pharmacy licence

Tools

Store systems

Job description

Walgreens is seeking a store team member to open/close in the absence of management, handle cash responsibilities, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries and maintain register accuracy while delivering excellent customer service.

The role requires leadership experience and English fluency, and may include pharmacy-related duties per state regulations. This is a full-time, on-site position in Palos Park, IL.