Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Urbana (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Urbana, IL is seeking a capable team member to open/close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will assist at the pharmacy out window and support inventory, pricing, and customer service tasks.

Qualified candidates have at least one year of leadership or retail key holder experience, English fluency, and working knowledge of store systems; PTCB certification or pharmacy license may be required by state

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Working knowledge of store systems and equipment; ability to perform cash handling and price changes.

Responsibilities

• Opens and closes the store in the absence of management, runs required start-ups and cash handling.
• Completes returns, refunds, cash drops, and provides change to registers.
• Engages customers to deliver a distinctive customer experience and assists with vendor deliveries.

Skills

Leadership experience

Store systems knowledge

Cash handling & POS operation

Customer service mindset

English fluency

Education

PTCB certification or pharmacy license

Tools

Cash register systems

Job description

Walgreens in Urbana, IL is seeking a capable team member to open/close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will assist at the pharmacy out window and support inventory, pricing, and customer service tasks.

Qualified candidates have at least one year of leadership or retail key holder experience, English fluency, and working knowledge of store systems; PTCB certification or pharmacy license may be required by state