Shift Lead – Store Ops & Customer Experience

Walgreens; Mason (OH); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Mason, OH is hiring for a store support role focused on opening/closing, cash handling, and delivering a friendly customer experience. The role involves ensuring the floor and stock room are ready for business, assisting with deliveries, and supporting management in daily operations.

You will engage customers, resolve issues, assist with inventory, pricing, and basic bookkeeping, and help with displays and vendor interactions.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, handle cash and ensure readiness for the business day.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Assist with inventory counts, pricing tasks, and basic bookkeeping as needed.
• Support with pharmacy out window and maintain store systems and equipment.
• Maintain clean, neat store appearance and assist with vendor deliveries.

Skills

Customer service

Leadership experience

Retail operations

Job description

Walgreens in Mason, OH is hiring for a store support role focused on opening/closing, cash handling, and delivering a friendly customer experience. The role involves ensuring the floor and stock room are ready for business, assisting with deliveries, and supporting management in daily operations.

You will engage customers, resolve issues, assist with inventory, pricing, and basic bookkeeping, and help with displays and vendor interactions.