Shift Lead: Customer Experience & Store Ops

Walgreens; Blue Ash (OH); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Blue Ash, OH is seeking a Store Leader to help open and close the store, manage cash, and ensure the floor and stockroom are ready for the business day. You will engage customers, resolve issues, and coach team members to uphold Walgreens service standards.

The role emphasizes reliability, inventory accuracy, and adherence to store procedures while delivering a distinctive Walgreens experience to every customer. This position requires leadership and a commitment to excellence.

Qualifications

• At least one year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to manage cash, pricing, and store procedures.

Responsibilities

• Open and close the store in the absence of management and handle required systems.
• Handle cash, refunds, voids, and ensure accurate register records.
• Deliver a distinctive customer experience and assist customers proactively.

Skills

Leadership experience

Retail key holder

Customer service

Tools

POS system

Cash register

Job description

Walgreens in Blue Ash, OH is seeking a Store Leader to help open and close the store, manage cash, and ensure the floor and stockroom are ready for the business day. You will engage customers, resolve issues, and coach team members to uphold Walgreens service standards.

The role emphasizes reliability, inventory accuracy, and adherence to store procedures while delivering a distinctive Walgreens experience to every customer. This position requires leadership and a commitment to excellence.