Shift Lead - Store Ops & Customer Experience

Walgreens; Trenton (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member in Ohio to open/close the store when management is absent, handle cash and deliveries, and ensure readiness for business. You will support inventory control, apply pricing guidelines, and help maintain order in the sales floor and back room.

The role emphasizes delivering excellent customer service, assisting with tickets, refunds, and creating a positive shopping experience for customers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Arrest/conviction records may be considered for employment.

Responsibilities

• Opens and closes the store in the absence of store management with required systems start-ups and cash handling.
• Assists with inventory control, pricing and vendor deliveries; backdoor access for deliveries.
• Delivers a distinctive and delightful customer experience and resolves customer issues.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member in Ohio to open/close the store when management is absent, handle cash and deliveries, and ensure readiness for business. You will support inventory control, apply pricing guidelines, and help maintain order in the sales floor and back room.

The role emphasizes delivering excellent customer service, assisting with tickets, refunds, and creating a positive shopping experience for customers and patients.