Shift Lead: Elevate Customer Experience & Ops

Walgreens; Westlake (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ohio seeks a customer-focused team member to open and close the store when management is not on duty, handle cash and backroom duties, and ensure the sales floor and stockroom are ready for business. You will engages customers, answer questions, and model Walgreens service standards to deliver a memorable experience.

The role requires basic leadership experience, fluency in English, and knowledge of store systems and inventory controls.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open/close the store in the absence of management and handle necessary cash/door duties.
• Deliver a distinctive customer experience by engaging customers and assisting with products and services.
• Maintain store systems, cash handling, pricing, inventory, and backroom operations including vendor deliveries.

Skills

Leadership experience

Customer service

Communication

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Ohio seeks a customer-focused team member to open and close the store when management is not on duty, handle cash and backroom duties, and ensure the sales floor and stockroom are ready for business. You will engages customers, answer questions, and model Walgreens service standards to deliver a memorable experience.

The role requires basic leadership experience, fluency in English, and knowledge of store systems and inventory controls.