Shift Lead: Open/Close, Lead Ops & Customer Experience

Walgreens; Huber Heights (OH); On-site; USD 23,419 - 27,552; Part time

Job summary

Walgreens is seeking a capable team member to support store operations and customer service in Ohio. The role includes opening and closing the store in the absence of management, handling cash and returns, and ensuring the floor and stock room are ready for the business day.

Responsibilities include engaging customers, assisting with products, coaching peers on service standards, and maintaining accurate pricing and inventory.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• One year of prior leadership, supervisory, or retail key holder work experience.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor/stock room readiness.
• Manages cash handling tasks: returns, refunds, cash drops, and providing change to registers.
• Models and delivers a distinctive customer experience; greets customers and assists with products and services.
• Coaches team members on customer service and Walgreens service traits to ensure customer satisfaction.
• Maintains inventory counts and price changes, handles backdoor access for deliveries, and supports vendor ordering processes.

Skills

English fluency

Leadership experience

Tools

Store systems knowledge

Job description

Walgreens is seeking a capable team member to support store operations and customer service in Ohio. The role includes opening and closing the store in the absence of management, handling cash and returns, and ensuring the floor and stock room are ready for the business day.

Responsibilities include engaging customers, assisting with products, coaching peers on service standards, and maintaining accurate pricing and inventory.